In order to keep the app trustworthy and fun for everyone, users can be banned for multiple reasons. The most common reasons are:
- Stream fraud (ie faking streams to become the top listener)
- Sending abusive chat messages
- Using abusive content as your profile picture or in your bio
I'm banned- What can I do?
If you are banned, all your streams will be deleted from the platform and your account will go into lockdown mode. You won't be able to sign in anymore unless you are unbanned by stats.fm.
If you feel as if you've been falsely banned and wish to appeal, please send an email to support@stats.fm
Will I get a refund if I am banned?
As stated in our terms of service, no refunds will be issued if you are banned.