stats.fm Support
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Activity overview
Latest activity by stats.fm Support-
stats.fm Support created an article,
Join the stats.fm Discord
Our Discord server is where stats.fm users hang out, share their stats, and help each other out. Members of the stats.fm team are around too, so it's often the first place you'll hear about new fea...
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stats.fm Support created an article,
Differences between calculation methods
You may have noticed there are several ways to sort your top tracks, artists, and albums. Here's what each method does.Default (Spotify's algorithm)By default, your top items are ranked using Spoti...
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stats.fm Support created an article,
Reporting concerns
If you've come across something on stats.fm that needs our attention — a catalog issue with the music data, another user behaving inappropriately, or a bug — here's where to report each one. Pickin...
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stats.fm Support created an article,
Privacy and your data
stats.fm takes your privacy seriously. This article gives you a quick overview of how your data is handled and points you to the right resources if you need more detail or want to take action.What ...
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stats.fm Support created an article,
Spotify account permissions
When you sign in with your Spotify account, stats.fm asks for a number of permissions. Here's what each one is used for.Account data Email — to contact you in case of an account issue Name, usern...
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stats.fm Support created an article,
Import troubleshooting
If your import is failing or your files are not being accepted, follow the steps below in order. Most import issues are caused by one of these: the wrong account is connected, the files were change...
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stats.fm Support created an article,
Apple Music Import Guide
Importing your Apple Music streaming history requires stats.fm Plus and an active Apple Music subscription. Which app you should be usingBefore you start, make sure you're using the right app for y...
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stats.fm Support created an article,
Spotify Import Guide
Importing your Spotify streaming history requires stats.fm Plus.1. Request your data from SpotifyTo request your extended streaming history files: Open the Privacy page on the Spotify website Scrol...
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stats.fm Support created an article,
About importing your streaming history
Streaming services like Spotify and Apple Music don't share enough data through their APIs to show you the level of detail stats.fm provides — including exact play counts per track, full streaming ...
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stats.fm Support created an article,
Import FAQ
Common questions about importing your streaming history into stats.fm. How often do I need to import my streaming history? You only need to import once. After your first import, stats.fm keeps your...