stats.fm Support
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Recent activity by stats.fm Support-
I bought Plus/Pro but it isn't showing up
Most Plus/Pro purchases activate automatically, but sometimes there's a delay or something doesn't go through as expected. Here's how to troubleshoot it.Before you troubleshoot, check theseAre you ...
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Streaming history and recently played
stats.fm tracks every song you stream so you can see exactly what you've been listening to, when, and for how long — in much more detail than Spotify or Apple Music show you natively.Recently playe...
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How to report a bug
Found something that's not working as expected? The fastest way to report a bug is directly through the stats.fm app.How to report a bug from the app: Open the stats.fm app Go to Settings (the gear...
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stats.fm vs stats.am: which one should I use?
stats.fm comes in two separate apps depending on which streaming service you're using. They look similar but they're not interchangeable, so it's worth picking the right one from the start to avoid...
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Plus/Pro FAQ
Common questions about stats.fm Plus/Pro:Is stats.fm Plus/Pro the same as Spotify Premium or Apple Music?No. stats.fm Plus/Pro unlocks features within the stats.fm app and isn't linked to Spotify P...
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Sync — keeping your stats up to date
After your initial connection (and import, if you've done one), sync keeps your stats up to date automatically without you needing to do anything.How sync worksSync periodically fetches your most r...
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A quick overview of stats.fm
Here's a high-level look at what stats.fm shows you. Each of these is covered in more detail in the Features section of this help center:Listening insights See your top tracks, top artists, top alb...
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Records
To earn records, you need stats.fm Plus/Pro and you need to have imported your streaming history from Spotify or Apple Music.What is a record?Records are earned by becoming a top 3 listener of an a...
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Profile, friends, and sharing
stats.fm is built around connecting with others over music — adding friends, comparing taste, and sharing what you're listening to.Your profileYour stats.fm profile is your public listening identit...
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Charts and the stats screen
Beyond your top lists, stats.fm has a dedicated stats screen with charts and visualizations to give you a deeper view of your listening.What's on the stats screenThe stats screen shows things like:...